The project was conducted during an intensive hackathon. The process focused on rapid problem definition (based on observed pain points), conceptual design, and high-fidelity prototyping in Figma. Iteration was immediate, with a focus on delivering maximum business value through AI solutions.
– Insight 1 (Clear Support): Need for clear, immediate, and accessible support for employees
– Insight 2 (Centralization): Managers need a central place for all events/requests instead of fragmented messages
– Insight 3 (Visual Guidance): Solutions must be adaptable and visual/step-by-step to replace hard-to-follow text documents